Usage & Shipping

How do I check my usage and wallet balance?

Manage your usage and wallet balance by accessing your account through the Infimobile website or the Android/iOS app, then simply navigate to the 'My Account' tab and login with your “Email” or “Phone Number” for a comprehensive overview of your usage and wallet balance. 1. Open the Infimobile website. 2. Navigate to the "My Account" section. 3. Enter your email address or mobile number , Password & Click on the Login button 4. After successfully logging into your account, check your data us...

How do I know if my order has shipped?

If you have purchased a SIM card and received a tracking ID in email, you can track the shipment by following the instructions provided in the email. Here's a general guideline for utilizing the tracking number to trace your order: 1.Open the email with your order confirmation or tracking information. To track your order, click the 'Track Order' button. 2.The Infimobile website will give you real-time tracking updates on the progress and location of your shipment. 3.You will be able to see ...

Shipping

What are the delivery timeframes for different shipping options? Free Standard Shipping (USPS): Expect delivery within 4 to 10 business days from today, if processed before 12 p.m. EST. Priority Shipping (USPS): Anticipate delivery within 3 business days from today, if processed before 12 p.m. EST. 2-Day Shipping (USPS): Delivery in 2 business days from today if ordered before 2 p.m. EST. Note: Factors like national holidays, weather conditions, transportation issues, and shopping holiday b...

Where can I view my usage and manage my top ups?

To track your usage and manage your wallet balance, you will often need to log into your account or use the Infimobile Android and IOS app. Here are several popular methods of obtaining this information: Infimobile Website: 1.Visit the website of your mobile service provider and log in to your account. 2.Look for options like 'Usage History', 'Usage', to access your usage details and manage Wallets. 3.Check Voice, SMS, and Data Usage in My Account. Mobile Application: 1.Download the app p...

Is there a cost associated with calling 1-800 numbers?

Absolutely, dialing [+1 (855) 484-1855](tel:855-484-1855)number is free for callers within the United States. Remember, though, that if you're calling from outside the U.S., there might be international calling rates to consider. Feel free to reach out to us or review your plan details for more clarification.