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How do I know when my data resets?

The data reset email and SMS notifications will be sent to you if the auto-renewal plan and advance payments are renewed.

Can I get the recharge notifications before my recharge is completed?

Yes, Mail Notifications are received prior to the completion of the usage. These notifications alert users when their usage reaches specific thresholds. Here are the details: 50% Utilization Notification: When a user's usage reaches 50% of their allocated limits, they will receive a notification. This notification serves as a reminder that they have utilized a significant portion of their available usage. 80% Utilization Notification: Once a user's usage reaches 80% of their allocated limit...

Can I activate my hotspot in a different Zip code?

You have the option to activate the hotspot in a zip code different from where you activate the SIM, and taxes do not apply to the hotspot price.

Is there any limit for sms balance for unlimited plans?

No, there is no limit on SMS for plans with Unlimited service. If you have a plan with Unlimited service, you should be able to send and receive unlimited SMS messages without any additional charges or restrictions.

For every recharge do I need to pay the hotspot amount if I need?

Yes, For every recharge we need to pay the hotspot amount. If the chosen plan does not already have a hotspot add-on, they have the option of purchasing one while recharging their plan. [Click here for Recharge](https://infimobile.com/recharge) - Go to the Quick Recharge Page - Enter Your Infimobile Number - To enable Hotspot, select "Enable Hotspot" from the dropdown and complete your payment for the Hotspot addon The hotspot service will be valid for 30 days starting at the time of act...

How can I add wallet balance?

Infimobile has a load wallet option for loading money into the wallet. You can also customize the amount and recharge your Load wallet as needed. - Go to the Quick Recharge Page - Enter Your Infimobile Number - To add wallet balance, select "Load Wallet" from the dropdown, choose the amount as needed, click on the "Recharge Now" button, and complete the payment process

I have recently recharged a plan but can i upgrade the plan in between of the current plan?

You can upgrade your plan at any time by selecting Change Plan. Based on your usage, Infimobile offers you two options. 1. You can increase your plan right now by switching, which has an immediate effect. - Go to Quick Recharge Page - Enter Your Infimobile Number - To upgrade your plan in the middle of the current plan, select "Change Plan" from the dropdown - Select the desired plan from the provided options and click on the "Recharge Now" button - Select the "Upgrade Now" option fo...

Is taxes charged on the bill (if yes) how much is it charged?

Yes, taxes on Infimobile bills are charged based on the customer's ZIP code. Taxes will be charged on the customer during the purchase, recharge, and activation phases. 1. When you sign up for an Infimobile service, the applicable tax rates are calculated based on your billing or service address. 2. The taxes will be determined by Infimobile services based on the actual ZIP code or location associated with the account. 3. You should check your services directly to obtain the most current inf...

Does Infimobile offer family plans?

Infimobile provides the option for both current users and those who wish to join to form an Infimobile Family, which can include a minimum of two lines and a maximum of five lines. By utilizing the Infimobile Account or the mobile app, existing users have the ability to invite other active users to join their Infimobile Family. This feature enables the convenient and straightforward grouping of multiple lines under a single account, streamlining the management and coordination of services for ...

Where can I view my Transaction history?

In Infimobile, Transactions can be checked in My account, IOS and Android Application. 1. Log in to your account and go to the My Account tab to check your usage. [Click here for My Account Login](https://infimobile.com/auth/self) 2. You can aslo check the Transaction by signing in to your IOS, Android Application.

Where can I check my Usage Records?

In Infimobile usage can be checked in My account, IOS and Android Application. 1. Call, SMS, Data usages can be checked in the infimobile services. 2. Log in to your account and go to the My Account tab to check your usage. [Click here for My Account Login](https://infimobile.com/auth/self) 3. Check the Usage by signing in to your IOS, Android Application.

What if I exceed my data limit?

For Unlimited plans, the data speed is decreased if the data limit is exceeded. The data cannot be used if the 1GB plan data limits are exceeded, You can purchase a data add-on to continue the services.

Will I be charged for calls to Toll-Free Numbers?

No, we will not charge you for calling toll-free numbers.

Can I avail of a tax exemption?

No, The only plans that are exempt from taxes are those that are free; however, all Infimobile plans and SIMs are not free, so you cannot seek a tax exemption.

Do I have unlimited data with an Infimobile plan?

Yes, we have unlimited plans data limit depends on the plans. 1.The Infimobile plan provides 1GB of data, 250 minutes of talk time, and 250 SMS. 2.Our high-end plans (3GB, 5GB, 10GB, and 20GB) include unlimited talk and text.

Will unused service carry over to the next month?

No, the unused Voice/Data/SMS/MMS is not carried forward to the next month.

What's included in my Infimobile plan?

At Infimobile, we take pride in offering a feature-rich experience without the hassle. We've eliminated gimmicks and unnecessary add-ons to provide you with cost-effective solutions. Let's delve into the features included in an Infimobile plan: 1. Unlimited talk and text: You'll never have to worry about running out of minutes or text messages. Enjoy the freedom of unlimited communication. 2. Free 5G access: Accessing our 5G network won't cost you anything extra. As long as you're in a 5G ...

Can I purchase more than one plan at a time?

Yes, you can purchase multiple plans at a time, Infimobile allows you to purchase multiple lines at the same time. - Go to the Plans Page - Choose the plan duration, select the desired plan, and click on "View Details" - Check your area coverage by entering your ZIP code, and verify your device compatibility by entering your device's IMEI number - Change the plan duration, choose the addons if needed, and click on the "Add to Cart" button - Complete the signup process if you are a new ...

How do I enable mobile hotspot?

Hotspot can be enabled during SIM purchase, Activation, and Recharge and Enabling Hotspot costs $5. During SIM Purchase: When ordering SIM cards and plans on the Infimobile website, customers have the option to add a mobile hotspot add-on to their chosen plan. [Click here for Plans](https://infimobile.com/plans) - Go to the Plans Page - Choose the plan duration, select the desired plan, and click on "View Details" - Check your area coverage by entering your ZIP code, and verify your devi...

How do I set up and manage auto renewal?

You can set up your auto-renewal by logging into your account, when you buy a SIM card, when you activate it, or when you make a recharge. 1. When purchasing a SIM card, you will be given the option to enable auto-renewal. Additionally, during activation, you can activate auto-renewal. [Click here for Plans](https://infimobile.com/plans) 2. By Logging in to your account, you can enable the auto-renewal. [Click here for MY Account Login](https://infimobile.com/auth/self) 3. By choosing the aut...

What are the fees and taxes associated with my Infimobile plan?

Taxes and fees for Infimobile Plans are fixed but they may change depending on a zip code provided by FCC.

What features come with Infimobile plans?

The services we provide with Infimobile plans include: [click here for Plans](https://infimobile.com/plans) i. Data, Talk, Text. ii. Hotspot as a Addon, Auto renewal with discounts.

How do Infimobile plans work?

The Infimobile plan offers a specified amount of usage for 1GB and 3GB plans, which includes a particular number of minutes for Call, SMS, and Data, while we offer unlimited Call, SMS, and Data for remaining plans. If your quota runs out before your plan expires, you can choose between a Plan Upgrade, Plan Refill, or Plan Ad dons.

I need more data each month, can I change my plan?

If you want more data per month, you can opt for Data add ons to carry through to the next cycle. You will also have the option to Upgrade to another plan in the middle of your current plan period. Based on your data usage you can opt to upgrade the plan or go to a lower plan. If the plan chosen is of lower value than the current one, the change will reflect only at the end of the current plan period. An Upgrade will be effective immediately where the unused Data on your old plan will be carr...