Getting Started

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Do I get a sim kit free or else it will be charged?

Infimobile does not charge for the SIM Kit itself but does charge for the plan that you attach to your SIM card.

What is an IMEI number, from where can I get it?

A mobile device is given a specific identification number called an IMEI (International Mobile Equipment Identity). It functions as a digital fingerprint for your phone and offers details about the manufacturer, model, and serial number of the gadget. 1. There are a few ways to identify your phone's IMEI: Simply dialling *#06# from the dialer will display the IMEI information on your phone's display. For later reference, note down the IMEI number. 2. Double-check your settings: Android-powe...

Does Infimobile have contracts?

No, Infimobile doesn't demand contracts for its services because it offers prepaid plans that don't require commitments over an extended period of time. You have the choice to select and renew your plan with Infimobile on a monthly basis, providing you the ability to change. With this strategy, users may manage their wireless services more easily and with more control over their mobile plans.

How do I contact Infimobile?

You can reach Infimobile using a variety of channels of communication. 1. Visit our [Website](https://infimobile.com/plans)to get started. There is a live agent option that permits interaction with Our Customer Support Team. 2. As an alternative, you can reach our Customer Care Team directly by dialing [(855) 484-1855](tel:855-484-1855).

How do I set up and manage my Infimobile account?

The general procedures for setting up and managing your Infimobile account are as follows: 1. Visit the Infimobile website: Use a web browser on your computer or an application to go to the Website. 2. Choose a plan: Based on your needs, you can pick a Plans . You can choose your monthly minutes, texts, and data consumption with a range of customizable plans from Infimobile. 3. Activate your SIM: To activate your Infimobile number on the website, go to Infimobile.com/activate and follow th...

How do I know if Infimobile service will work for me?

Network Coverage Checker Use the Network Coverage Checker tool on our Website to see if our service is available in your area. When you enter your ZIP Code, the tool will provide details about the 4G and 5G coverage in your precise location. Coverage Map You may also have a look at our Network Coverage checker , which shows symbols in various places that are red to indicate expected coverage. Enter specific addresses or ZIP codes to check the service's accessibility at various locations, in...

Does Infimobile have stores?

At present, physical stores are not available for Infimobile. However, you can conveniently access and purchase Infimobile's services and SIM cards through our [Website](https://infimobile.com/plans). Additionally, our services and SIM cards may also be available for purchase through various channels (e.g., eBay, Amazon InProgress).

Can I temporarily pause my account?

Yes, You can pause your account by going to My Account An access fee of $2 will be charged per month in order to keep your number active until a plan is activated.

Do I need a different SIM card for 5G access?

All Infimobile SIMs are 5G ready and all you need to make sure is you have the 5G supported device.

Which plans come with 5G access?

All our plans by default comes with 5G Nationwide Access.

How do I insert the infimobile SIM card?

After activating your SIM card online, you can easily follow the few simple steps below to successfully install it. Instructions to insert a new Infimobile SIM: 1. Turn off your phone. 2. Locate the SIM card slot on your phone. This is usually located on the side or at the back of your phone. You may refer to your phone's user manual for specific instructions. 3. Use the SIM ejector tool provided with the SIM pack to open the SIM card slot. If you don't have the ejector tool, you can use a p...

Can I purchase more than one plan at a time?

Yes, you can purchase multiple plans at a time and Infimobile also provides the option to purchase multiple lines during the purchase process.

How do I know if my phone is unlocked?

You will need to contact your current carrier to ensure that your phone is unlocked. If your device is unlocked and compatible, Infimobile service will work on it.

How do I insert the infimobile SIM card?

After activating your SIM card online, you can easily follow the few simple steps below to successfully install it. Instructions to insert a new Infimobile SIM: 1. Turn off your phone. 2. Locate the SIM card slot on your phone. This is usually located on the side or at the back of your phone. You may refer to your phone's user manual for specific instructions. 3. Use the SIM ejector tool provided with the SIM pack to open the SIM card slot. If you don't have the ejector tool, you can use a paper...

Can I bring my own device?

You can bring any unlocked device to Infimobile. To ensure that your phone is compatible with our service, please utilize our [Compatability Checker](https://infimobile.com/compatible)tool. You can do so by entering the phone's IMEI number to verify that it supports GSM and VoLTE before you sign up. It's essential to verify that your phone is unlocked before using Infimobile services. Please note that our service will not function on locked devices. To confirm if your device is locked, kindly c...