My service isn't working. How can I fix this?

Home > Network > My service isn't working. How can I fix this?

  1. Check Signal Strength

    1. Ensure strong signal reception. If you are in a weak signal area, move to a different location for better reception.

  2. Restart Phone

    1. Turn off and on your phone to refresh the network connection.

  3. Airplane Mode

    1. Turn on Airplane mode, then turn it off to reset network connections.

  4. Verify Account

    1. Ensure your mobile service account is active and payments are up-to-date.

  5. Update software

    1. Update your phone's software to fix network-related issues.

  6. Reset Network Settings

    1. Reset network settings to solve connectivity problems.

  7. Check Service Status

    1. Visit the InfiMobile website or contact customer support.

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