I am unable to make calls or use data. What can I do to resolve this issue?

If you're facing issues with calls, texts, or data on your Android phone, try these steps

  1. Check SIM Compatibility

    1. Ensure your SIM card fits your phone and is inserted correctly. Confirm its activation and compatibility with your provider.

  2. Update Carrier Settings

    1. In Settings, look for 'Software Update' or 'System Updates' and install carrier settings updates if available.

  3. Test Another SIM

    1. Try a different SIM card to determine if the issue lies with the card. If it works, get a replacement from your provider.

  4. Network Mode

    1. In 'Network & Internet' settings, select 'Mobile Network' and choose the appropriate mode.

  5. Toggle Mobile Network

    1. Turn off, wait, and turn on mobile network in 'Mobile Network' settings.

  6. Software Updates

    1. Keep your phone updated in 'Software Update' settings for bug fixes.

  7. Factory Reset 

    1. If issues persist, factory reset your phone in 'System' or 'Reset' settings. Backup your data first.