How do I initiate the eSIM transfer process?

To initiate the eSIM transfer process, follow these steps:

Contact Infimobile Customer Support Team :

Reach out to Infimobile Customer Support Team. You can do this through Our website, mobile app, or by calling Infimobile Customer Support Team.

Request eSIM Transfer:

Clearly state that you want to transfer your eSIM from your current device to a new one. Provide any necessary information they may ask for, such as your account details and the IMEI (International Mobile Equipment Identity) of your new device.

Receive the QR Code:

Infimobile will provide you with a QR code that contains the information needed to provision the eSIM on your new device. It might send it to you via email or through their customer service platform.

Open Settings on Your New Device:

Go to the settings menu on your new device.

Select 'Add Cellular Plan' or Similar:

In the Cellular settings, you should find an option like 'Add Cellular Plan' or 'Add Cellular Plan with eSIM.' Select this option.

Scan the QR Code:

Use your new device's camera to scan the QR code provided by Infimobile Services.

Follow On-Screen Instructions:

Your device will prompt you to confirm the activation. Follow any additional on-screen instructions.

Complete Activation:

Once the QR code is successfully scanned, your device will process the information and complete the activation process.

Restart Your Device:

In some cases, you may be required to restart your device for the eSIM activation to take effect.