To obtain your account number and ensure your passcode is suitable for porting out from your current service provider, follow these steps:
1. Account Number: Check your online account page where the account number is usually displayed.Alternatively, you can call customer service at 1 - 844 - 866 - 2442 to obtain it.
2. Passcode: Your passcode is either your login password or PIN.Ensure that your passcode is a 6 - digit number before porting out.If it's not, you can change it by following these steps:
a.Log in to your online account page.
b.Navigate to the 'Manage log-in' tab.
c.Change your passcode to a 6 - digit number.
By following these instructions, you can obtain your account number and ensure your passcode is suitable for porting out from your current service provider.