You can locate your account number either online or by contacting Consumer Cellular; it comprises nine digits. There is no passcode, so you can leave the PIN field empty. Consumer Cellular also requests the last four digits of your Social Security Number. Once you've submitted the port request on the website, use the chat icon on the bottom right to inform us of this information, allowing us to update your port request accordingly. Additionally, you may need to reach out to Consumer Cellular's porting department at (888) 750-5519 and request them to manually release your number.