To retrieve your account number and set up a passcode for GoSmart:
1. Account Number: Your phone number serves as your account number.
2. Passcode / PIN: Your 4 - digit PIN, which is the same one you use when calling customer service.If you don't have a PIN, you can set one up by following these steps:
3. Dial 611 from your GoSmart phone.
4. When prompted, say 'no' when asked if you want to refill.
5. Choose 'Manage my account' and then 'change my account pin.
6. Matching Zip Code: Ensure that the zip code on your port request matches the one on your GoSmart account.
By following these instructions, you can obtain your account number and set up a passcode for GoSmart.